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Contact usBusiness success depends on a company's or organisation's ability to deliver its operations, services and goods in quantity and quality, at the best possible cost. At Mallette, we work with our clients to improve their financial and administrative processes.
Our expertise contributes to the achievement of corporate objectives in areas such as customer satisfaction, employee motivation and organisational performance. Our solutions are based on a structured optimisation approach inspired by Lean Office and Six Sigma.
Optimising processes enables companies to:
Reduce errors
Reduce multiple data entry
Reduce data manipulation
Reduce search time
Eliminate non-value-added tasks
Identify tasks that can be automated
Reduce deadlines and delays
Improve team productivity
Improve the quality of activities
Measure process productivity and monitor it over time
Our goal: optimise ways of doing things and boost resources by implementing high-performance processes.
Our commitment: organisational performance. Mallette's professionals work closely with clients to find the best solutions to ensure that their processes are value added.
A support during the implementation of the changes and post-implementation monitoring, according to the following steps :
Facilitating workshops to describe the process under review
Describing the process and the problems identified
Measuring the process by analysing the available data
Identifying the causes of problems and sources of waste
Drawing up the target process
Identification of process performance objectives and targets
Drawing up an action plan to achieve the target process
Change management planning
Revision of policies and procedures
Support for the implementation of changes and post-implementation monitoring
Budgets and Financial Forecasts
Dashboard and Performance Indicators